Last Updated April 11, 2019
This End User License Agreement and Terms of Service (“EULA”) is between The Viral Challenge Limited (“The Viral Challenge”) and you, an individual user (“you”), and governs your use of The Viral Challenge’s website at TheViralChallenge.com (“Website”), and any related websites or other online properties owned or controlled by The Viral Challenge (“Service”). BY ACCESSING OR USING ANY PORTION OF THE SERVICE, YOU AGREE THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO BE BOUND BY THIS EULA. IF YOU DO NOT AGREE TO THE TERMS OF THIS EULA, THEN YOU MAY NOT USE ANY PORTION OF THE SERVICE.
Material Terms: As provided in greater detail in this EULA (and without limiting the express language of this EULA), you acknowledge the following:
· the Service is licensed, not sold to you, and you may use the Service only as set forth in this EULA;
· the use of the Service may be subject to separate third party terms of service and fees, including, without limitation, your mobile network operator’s (“Carrier”) terms of service and fees, including fees charged for data usage and overage, which are your sole responsibility;
· you are responsible for clearing the rights to all User Content you Post to the Service;
· The Viral Challenge provides the Website to you on an “as is” basis without warranties of any kind and The Viral Challenge’s liability to you is limited;
· disputes arising between you and The Viral Challenge will be resolved by binding individual arbitration. By accepting this EULA, as provided in greater detail in Section 12 below, you and The Viral Challenge are each waiving the right to a trial by jury or to participate in a class action;
· you agree to and acknowledge the “Notice Regarding Apple” below; and
· if you Post (defined in Section 5.1 below) any Objectionable Content (defined in Section 5.8 below) on the Service, then The Viral Challenge may – but has no obligation to – take any remedial action that The Viral Challenge, in its sole discretion, deems necessary and/or appropriate under the circumstances, such as, without limitation, suspending or terminating your Account (defined in Section 3.1 below), removing all of your User Content (defined in Section 5.1 below) from the Service and/or reporting you to law enforcement authorities, either directly or indirectly.
1. GENERAL TERMS AND CONDITIONS
1.1 Description. The Viral Challenge is an online platform and social media website that allows users to upload and share user-generated content. It is a leading platform for entertainment content with millions of daily visitors. As used in this EULA, “User” means any user of the Service.
1.2 Eligibility. IN THE UNITED STATES, THE SERVICE IS NOT FOR PERSONS UNDER THE AGE OF 13. FOR USERS OUTSIDE OF THE UNITED STATES, THE SERVICE IS NOT FOR PERSONS UNDER THE AGE FOR WHICH RULES APPLY ON A AGE-BASED BASIS FOR THE COLLECTION OF DATA (“RESTRICTED AGE”). IN ALL CASES, THE SERVICE IS NOT FOR ANY USERS PREVIOUSLY SUSPENDED OR REMOVED FROM THE SERVICE BY The Viral Challenge. IF YOU ARE UNDER 13 YEARS OF AGE IN THE UNITED STATES OR THE RESTRICTED AGE IN THE TERRITORY WHERE YOU RESIDE, THEN YOU MUST NOT USE OR ACCESS THE SERVICE AT ANY TIME OR IN ANY MANNER. Furthermore, by using the Service, you affirm that either you are at least 18 years of age or have been authorized to use the Service by your parent or legal guardian who is at least 18 years of age and entered into this EULA on your behalf. If you are using the Service on behalf of an entity or organization, then you represent and warrant that you have the authority to bind that entity or organization to this EULA and you agree to be bound by this EULA on behalf of that entity or organization.
1.3 Changes. As the Service may undergo changes over time, we need the right to modify this EULA to match the changing functionalities of the Service. You therefore agree that The Viral Challenge may change this EULA at any time without prior notice other than posting an updated EULA to the The Viral Challenge website. The Viral Challenge will endeavor to provide you with prior notice when there are any material changes, and may require that you subsequently take an affirmative action acknowledging agreement to the revised EULA before continuing to access the Service. You may read a current, effective copy of this EULA at any time at https://www.theviralchallenge.com/tos . The revised EULA will become effective at the time of posting on the Service, and your use of the Service after such time will constitute your acceptance of the revised EULA. If any change to this EULA is not acceptable to you, then your sole remedy is to stop using the Service. Notwithstanding the preceding sentences of this Section 1.3, no revisions to this EULA will apply to any dispute between you and The Viral Challenge that arose prior to the effective date of those revisions.
1.4 Consideration. The Viral Challenge currently provides you with access to the Service for free. In return for enjoying this free access, you acknowledge and agree that The Viral Challenge may generate revenues (including, by way of example and not limitation, through the sale of advertising and sponsorships, and the sublicensing of your User Content), increase goodwill or otherwise increase the value of The Viral Challenge from your use of the Service, and you will have no right to share in any such revenues, goodwill or value whatsoever. The Viral Challenge in its sole discretion may eventually charge you fees to access certain features on the Service. The Viral Challenge will provide you with advance notice of any such changes before they take effect. Even if we charge you a fee for the use of the Service, you will have no right to share in the revenues we charge you or other Users or to share in any goodwill or value created.
1.6 Jurisdiction. The Service is controlled and operated by The Viral Challenge from its offices in Hong Kong. The Viral Challenge makes no representation that materials on the Service are appropriate, lawful or available for use in any locations other than Hong Kong. Those who choose to access or use the Service from locations outside Hong Kong, do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. Access to the Service from jurisdictions where the content or practices of the Service are illegal, unauthorized or penalized is strictly prohibited.
1.7 Mobile Services. The Service will be accessible via a mobile phone, tablet or other wireless device (collectively, “Mobile Services”). Your mobile carrier’s normal messaging, data and other rates and fees will apply to your use of the Mobile Services. In addition, downloading, installing or using certain Mobile Services may be prohibited or restricted by your mobile carrier, and not all Mobile Services may work with all carriers or devices. Therefore, you are solely responsible for checking with your mobile carrier to determine if the Mobile Services are available for your mobile device(s), what restrictions, if any, may be applicable to your use of the Mobile Services, and how much they will cost you. Nevertheless, all use of the Service and the related Mobile Services must be in accordance with this EULA.
1.8 Additional Terms. The Viral Challenge may require you to agree to additional terms and/or policies that it makes available to you from time-to-time in connection with your use of the Service (“Additional Terms”), including the The Viral Challenge Rules. Except as expressly stated otherwise in Additional Terms, such Additional Terms are hereby incorporated into and subject to this EULA, and this EULA will control in the event of any conflict or inconsistency with the Additional Terms to the extent of the conflict or inconsistency, unless such Additional Terms expressly supersede a term in this EULA.
2. COMMUNITY GUIDELINES
In addition to any other restrictions set forth in this EULA, and without limiting those restrictions, when using the Service, you agree not to (and not attempt to or assist any other person or entity in doing any of the following):
a. take any action or Post any User Content in violation of the The Viral Challenge Rules;
b. delete, alter or make unauthorized copies of any content (whether The Viral Challenge Content, User Content, or otherwise) made available on or through any part of the Service, excluding any User Content that you have Posted (as defined in Section 5.1);
c. attempt to decipher, decompile, disassemble or reverse engineer any of the software or source code comprising or making up any part of the Service, except to the extent any such restrictions are expressly prohibited by applicable law;
d. rent, lease, loan, resell, sublicense, distribute or otherwise transfer any part of the Service or content thereon to any third party;
e. remove, circumvent, disable, damage or otherwise interfere with security-related features of any part of the Service, features that prevent or restrict use or copying of any content accessible on any part of the Service, or features that enforce limitations on use of any part of the Service or any content thereon;
f. delete any copyright or other proprietary rights notices on any part of the Service;
g. impersonate any person or entity, falsely claim an affiliation with any person or entity, or access accounts of others without permission, forge another person’s digital signature, misrepresent the source, identify or content of information transmitted via the Service, or perform any other fraudulent activity;
h. create a new Account with The Viral Challenge, without The Viral Challenge’s express written consent, if The Viral Challenge has previously disabled an Account of yours;
i. restrict, discourage or inhibit any person from using the Service or disclose personal information about a third person on the Service or obtained from the Service without the consent of that person;
j. use the Service, without The Viral Challenge’s express written consent, for any commercial purpose, including communicating or facilitating any commercial advertisement or solicitation or spamming;
k. gain unauthorized access to the Service, to other Users’ Accounts, names or personally identifiable information, or to other computers or websites connected or linked to the Service;
l. Post any virus, worm, spyware or any other computer code, file or program that may or is intended to disable, overburden, impair, damage or hijack the operation of any hardware, software or telecommunications equipment or any other aspect of the Service or communications equipment and computers connected to the Service;
m. access, tamper or interfere with or disrupt the Service, networks or servers connected to the Service or violate the regulations, policies or procedures of those networks or servers; or
n. violate any applicable federal, state or local laws or regulations or the terms of this EULA.
3.1 Accounts. While you may always browse any public-facing portions of the Service without registering with The Viral Challenge, in order to enjoy the full benefits of the Service, you must register an account with The Viral Challenge (“Account”). You may also register and log into the Service using credentials from a supported External Service (defined in Section 8 below), such as Facebook or Google. When you register for an Account, you must provide us with some information about yourself such as your name and email address. You may not select or use as an Account username that is: (i) a name of another person with the intent to impersonate that person; or (ii) a name subject to any rights of any person, entity, or organization other than yourself without appropriate authorization.
3.2 Account Security. You are responsible for the security of your Account, and are fully responsible for all activities that occur through the use of your credentials. You agree to notify The Viral Challenge immediately at [email protected] if you suspect or know of any unauthorized use of your log-in credentials or any other breach of security with respect to your Account. The Viral Challenge will not be liable for any loss or damage (whether direct or indirect) arising from unauthorized use of your credentials prior to you notifying The Viral Challenge of such unauthorized use or loss of your credentials. Separate log-in credentials may be required to access External Services.
3.3 Accuracy of Information. When creating an Account, you will provide true, accurate, current, and complete information as The Viral Challenge requests. You will update such information promptly, and as necessary to keep it current and accurate. The Viral Challenge reserves the right to disallow, cancel, remove or reassign certain usernames and permalinks in appropriate circumstances, as determined by The Viral Challenge in its sole discretion, and may, with or without prior notice and without liability to you, suspend or terminate your Account if activities occur on your Account that, in The Viral Challenge’s sole discretion, would or might constitute a violation of this EULA, cause damage to or impair the Service, infringe or violate any third party rights, damage or bring into disrepute the reputation of The Viral Challenge, or violate any applicable laws or regulations. If messages sent to the e-mail address you provide are returned as undeliverable, then The Viral Challenge may terminate your Account immediately without notice to you and without any liability to you or any third party.
4. GENERAL USE OF THE SERVICE
4.1 License. Subject to your complete and ongoing compliance with this EULA, The Viral Challenge hereby grants you a revocable, non-exclusive, non-transferable, non-sublicensable, royalty-free and worldwide right and license to: (i) access and use all other portions of the Service, in each case, solely for your personal use.
4.2 Content. Except for User Content (defined in Section 5.1), the content that The Viral Challenge provides to Users on or through the Service, including, without limitation, any sound recordings (and the musical works embodied therein), audiovisual works (and the sound recordings and musical works embodied therein), text, graphics, photos, software and interactive features, are protected by copyright or other intellectual property rights and owned by The Viral Challenge or its third party licensors (collectively, the “The Viral Challenge Content”). Moreover, The Viral Challenge solely owns all design rights, databases and compilation and other intellectual property rights in and to the Service, in each case whether registered or unregistered, and any related goodwill.
4.3 Marks. The The Viral Challenge trademarks, service marks, and logos (collectively, the “The Viral Challenge Trademarks”) used and displayed on the Service are The Viral Challenge’s registered and/or unregistered trademarks or service marks. Any other product and service names located on any part the Service may be trademarks or service marks owned by third parties (collectively with the The Viral Challenge Trademarks, the “Trademarks”). Except as otherwise permitted by law, you may not use the Trademarks to disparage The Viral Challenge or the applicable third party, The Viral Challenge’s or a third party’s products or services, or in any manner (using commercially reasonable judgment) that may damage any goodwill in the Trademarks. You may not use any Trademarks as part of a link to or from any website without The Viral Challenge’s prior express written consent. All goodwill generated from the use of any The Viral Challenge Trademark will inure solely to The Viral Challenge’s benefit.
4.4 Reservation of Rights. The Viral Challenge hereby reserves all rights not expressly granted to you in this Section 4. Accordingly, nothing in this EULA or on the Service will be construed as granting to you, by implication, estoppel or otherwise, any additional license rights in and to the Service or any The Viral Challenge Content or Trademarks located or displayed therein.
5. USER CONTENT; LICENSE TO The Viral Challenge; FEEDBACK
5.1 Definition. This Section 5 governs any content that Users upload, post or transmit to or through the Service (collectively, “Post”) including, without limitation, photographs, text, sound recordings, musical works, or audiovisual works, and any other works subject to protection under the laws of Hong Kong or any other jurisdiction, including, without limitation, patent, trademark, trade secret and copyright laws (collectively, “User Content”). User Content also includes any content hosted on or accessible through an External Service that is made accessible through the Service. For clarity, User Content excludes any and all The Viral Challenge Content.
5.2 Screening Content. The Viral Challenge does not pre-screen any User Content, but reserves the right to remove, disallow, block or delete any User Content in its sole discretion. In addition, The Viral Challenge has the right – but not the obligation – in its sole discretion to remove, disallow, block or delete any User Content: (i) that The Viral Challenge considers to violate this EULA, applicable law or otherwise constitute Objectionable Content; or (ii) in response to complaints from other Users, licensors or copyright owners or their agents, with or without notice and without any liability to you. Without limiting the preceding sentences of this Section, The Viral Challenge also has the right – but not the obligation – to take remedial action in connection with any Objectionable Content Posted to the Service as described more fully in Section 5.8 below. The Viral Challenge recommends that you save copies of any User Content that you Post on your personal device(s) or other storage media to ensure that you have permanent access to copies of such User Content.
5.3 Ownership. SUBJECT TO ANY THIRD PARTY RIGHTS IN ANY PREEXISTING CONTENT THAT IS A PART OF YOUR USER CONTENT, YOU RETAIN OWNERSHIP OF ANY RIGHTS YOU MAY HAVE IN YOUR USER CONTENT AND POSTING YOUR USER CONTENT DOES NOT TRANSFER OWNERSHIP OF YOUR RIGHTS TO The Viral Challenge OR ANY THIRD PARTY.
5.4 License to The Viral Challenge. You hereby grant The Viral Challenge an unrestricted, assignable, sublicensable, revocable (except as set forth below), royalty-free, fully paid-up license throughout the universe to reproduce, distribute, publicly display, communicate to the public, publicly perform (including by means of digital audio transmissions and on a through-to-the-audience basis), make available, create derivative works from, retransmit from External Services, and otherwise exploit and use, whether in a linear or on-demand basis (collectively, “Use”) all or any part of all User Content you Post by any means and through any media and formats, whether now known or hereafter developed, for the purposes of: (i) advertising, marketing, and promoting The Viral Challenge, the Service, and the availability of your User Content on the Service; (ii) displaying and sharing your User Content to other Users of the Service; (iii) providing the Service as authorized by this EULA; (iv) reproducing and distributing your User Content in merchandise offered for free or for a fee; and (v) sublicensing third parties to Use your User Content as The Viral Challenge deems appropriate in its sole discretion, including, by way of example and not limitation, to advertise, market and promote such third parties’ products, goods or services (whether in or out of context) and the availability of your User Content as made available by such third parties. For the avoidance of doubt, the rights granted in the preceding sentences of this Section include, but are not limited to, the right to: (A) reproduce audiovisual works (and any sound recordings and musical works embodied therein), sound recordings (and any musical works embodied therein), and musical works; (B) publicly display audiovisual works; (C) publicly perform and communicate to the public audiovisual works (and any sound recordings and musical works embodied therein), sound recordings (and any musical works embodied therein), and musical works; and (D) sublicense third parties to do all of the foregoing with your User Content on a royalty-free basis. You acknowledge and agree that you are not entitled to any payments from The Viral Challenge, and sublicensees of The Viral Challenge, or any other third party for Uses of your User Content as authorized in this EULA. Following any termination of the licenses set forth in this Section, The Viral Challenge may make and retain archival copies of your User Content in a manner consistent with The Viral Challenge’s practices regarding data retention and backups. Notwithstanding any other provision in this EULA, the licenses granted in this Section 5.4 are perpetual and irrevocable with respect to any of your User Content that The Viral Challenge sublicenses to any third party prior to the effective date of termination of your license grant with respect to any item of your User Content as set forth below. This means that, content you Post to the Service may live on the Internet in perpetuity, and you should think carefully before Posting any User Content to the Service.
5.5 You Must Have Rights to the Content You Post; Certain of Your Representations and Warranties. You must not Post any User Content if you are not the owner of or are not fully authorized to grant rights in all of the elements of the User Content you intend to Post. In addition, if you only own the rights in and to a sound recording, but not to the underlying musical works embodied in such sound recordings, then you must not Post any audiovisual works containing such sound recordings unless you have all necessary rights, authorizations and permissions with respect to such embedded musical works that grant you sufficient rights to grant the licenses to The Viral Challenge under this EULA. You represent and warrant that: (i) you own the User Content Posted by you or otherwise have all rights necessary to grant the license set forth in this EULA; (ii) the Posting and Use of your User Content does not violate the privacy rights, publicity rights, copyrights, trademark rights, patent rights, trade secret rights, contract rights, or any other rights of any party, including, but not limited to, the rights of any person visible in any of your User Content; (iii) the Posting of your User Content will not require us to obtain any further licenses from or pay any royalties, fees, compensation or other amounts or provide any attribution to any third parties; and (iv) the Posting of your User Content does not result in a breach of contract between you and a third party. You agree to pay all monies owing to any person resulting from Posting your User Content, including from The Viral Challenge’s exercise of the license set forth in Section 5.4.
5.6 Through-To-The-Audience Rights. All of the rights you grant in this EULA are provided on a through-to-the-audience basis, meaning the owners or operators of External Services or third party sublicensees of The Viral Challenge will not have any separate liability to you or any other third party for User Content Posted or Used on such External Services or by such third party sublicensees via the Service.
5.7 Waiver of Rights to User Content. By Posting User Content, you waive any rights to prior inspection or approval of any marketing or promotional materials related to such User Content. You also waive any and all rights of privacy, publicity or any other rights of a similar nature in connection with your User Content, or any portion thereof. To the extent any moral rights are not transferable or assignable, you hereby waive and agree never to assert any and all moral rights, or to support, maintain or permit any action based on any moral rights that you may have in or with respect to any User Content you Post.
5.8 Non-Confidentiality. You must not Post any User Content on or through the Service or transmit to The Viral Challenge any User Content that you consider to be confidential or proprietary. Any User Content Posted by you or otherwise transmitted to The Viral Challenge will be considered non-confidential and non-proprietary, and treated as such by The Viral Challenge, and may be used by The Viral Challenge in accordance with this EULA without notice to you and without any liability to The Viral Challenge.
5.9 Objectionable Content. You are not permitted to and agree not to Post any User Content that is or could be interpreted to be, as The Viral Challenge may determine in its sole discretion, (i) abusive, bullying, defamatory, harassing, harmful, hateful, inaccurate, infringing, libelous, objectionable, obscene, offensive, pornographic, shocking, threatening, unlawful, violent, vulgar or in violation of any applicable laws; or (ii) promoting any product, good or service, or bigotry, discrimination, hatred, intolerance, racism or inciting violence ((i) and (ii) collectively, “Objectionable Content”). The Posting of any Objectionable Content may subject you to third party claims and none of the rights granted to you in this EULA may be raised as a defense against any third party claims arising from your Posting of Objectionable Content. You also agree not to use the Service for illegal or unlawful purposes. If you encounter any Objectionable Content on the Service, then please immediately email The Viral Challenge at [email protected]m. You acknowledge and agree that The Viral Challenge provides you with the ability to report Objectionable Content as a courtesy, and The Viral Challenge has no obligation to remove or take any other action with respect to any Objectionable Content on the Service that you report to The Viral Challenge. However, The Viral Challenge in its sole discretion may take any actions it deems necessary and/or appropriate against any User who Posts Objectionable Content, including, without limitation, warning the User, suspending or terminating the User’s Account, removing some or all of the User’s User Content and/or reporting the User to law enforcement authorities, either directly or indirectly. By accessing and using the Service, you acknowledge and agree that you may be exposed to Objectionable Content.
5.10 No Liability. For the avoidance of doubt, The Viral Challenge will not be liable for any use or misuse of User Content by any User or any third party sublicensee, whether arising from a breach of this EULA or any other agreement entered into between a User or a third party and The Viral Challenge.
5.11 FTC Endorsement Guidelines. Notwithstanding any other provision in this EULA, you represent and warrant that you will comply with all laws and regulations regarding endorsements or testimonials made by you in any User Content, including that you will (i) make only accurate statements that represent your genuine experience with any product, good or service and (ii) make all required disclosures pursuant to the Federal Trade Commission’s (“FTC”) Guides Concerning the Use of Endorsements and Testimonials in Advertising, as such guides may be amended from time-to-time by the FTC. Follow this link for further information on complying with the FTC’s guidance: https://www.ftc.gov/sites/default/files/documents/one-stops/advertisement-endorsements/091005revisedendorsementguides.pdf.
5.12 Feedback. If you choose to provide The Viral Challenge with input or suggestions regarding problems with or proposed modifications or improvements to the Service (“Feedback”), then you hereby grant to The Viral Challenge a perpetual, irrevocable, non-exclusive, fully-paid and royalty-free right to use and exploit the Feedback in any manner and for any purpose without any restriction, credit, attribution or fees due to you.
5.13 Engaging with User Content and Other Users. User engagement with User Content and other Users through the Service (e.g., “liking,” “commenting,” “sharing,” “tagging,” “messaging,” or “ranking”) or any External Service for which we provide “sharing” functionality will be tracked and recorded by The Viral Challenge. You hereby consent to the monitoring of this activity on the Service.
6. GENERAL PAYMENT TERMS
6.1 Price. The Viral Challenge reserves the right to determine pricing for any paid features of the Service. The Viral Challenge may change the fees for any feature of the Service, including additional fees or charges, if The Viral Challenge gives you advance notice of changes before they apply. The Viral Challenge, at its sole discretion, may make promotional offers with different features and different pricing to any User. These promotional offers, unless made to you, will not apply to your offer or this EULA.
6.3 Authorization. You authorize The Viral Challenge to charge all sums for the orders that you make and any level of Service you select to the payment method specified in your account. If you pay any fees with a credit card, The Viral Challenge may seek pre-authorization of your credit card account prior to your purchase to verify that the credit card is valid and has the necessary funds or credit available to cover your purchase.
7.1 Merchandise. We may offer merchandise, physical or digital goods or services (collectively, “Merchandise”) for sale on the Website. The price for Merchandise shall be displayed at the point of purchase. You shall be responsible for the payment of any Merchandise purchased by you, as well as any shipping costs, taxes or other fees associated with Merchandise. We reserve the right, with or without prior notice, to limit the available quantity of or discontinue any Merchandise sold or offered for sale.
7.2 Currency. All charges and payments for Merchandise will be made in U.S. Dollars unless otherwise specified. Currency exchange settlements and foreign transaction fees are based on your agreement with your credit card, debit card or other payment method provider.
7.3 Orders. All purchases of Merchandise made through the Service will be confirmed by an e-mail sent to the e-mail address affiliated with your User account or the e-mail address provided at the time of purchase. If you have any questions regarding any purchase confirmation you receive, please direct your questions to [email protected]. The purchase of Merchandise from any External Services shall be governed by the terms of such External Services and you are responsible for ensuring that you read, understand and agree to the terms of any External Services used by you to purchase any Merchandise.
7.4 Shipment. We will arrange for shipment of Merchandise sold by us to you at the address set forth in any order information you provide to us. Please check the individual order pages for specific delivery options. We cannot currently ship Merchandise to Crimea, Cuba, Iran, Iraq, Syria and North Korea. Promotion code discounts do not apply to any shipping fees.
7.5 Title and Risk of Loss. Title and risk of loss to Merchandise that you buy will pass to you upon delivery of the Merchandise, but the purchase of Merchandise shall not transfer any intellectual property rights in any Merchandise unless specifically noted.
7.6 Methods of Payment. Merchandise purchases made through The Viral Challenge can only be made using an approved payment mechanism (e.g., debit and credit cards). We use one or more third parties to process payments for orders, such as, by way of example and not limitation, Apple Pay, PayPal, Stripe, and Shopify Payments. (“Payment Processors”). Payment Processors may require you to agree to their own terms and conditions. We are not liable for any problems or disputes that you may have with such Payment Processors. You authorize The Viral Challenge and our Payment Processors to charge all sums for the purchases that you make on the Website. Any processing or other transaction fees, whether imposed by an issuing bank of a credit card or Payment Processor involved in the processing of a payment transaction, are the sole responsibility of the User, as established by the Payment Processor. You must be authorized to use the payment method used to make purchases through the Service. The Viral Challenge may seek pre-authorization of your credit card prior to a purchase or charge to verify the credit card is valid and/or has the necessary funds or credit available to cover your purchase. These pre-authorizations will reduce your available balance by the authorization amount until it is released or reconciled with the actual charge. Charges for Merchandise occur within a reasonable time of the transaction or shortly thereafter, and The Viral Challenge reserves the right to aggregate multiple charges together into one transaction where such multiple charges occur in close proximity to one another. This aggregation will help reduce The Viral Challenge’s credit card transaction fees and enable us to continue to offer the Service for free.
7.7 Taxes. When you are a buyer of Merchandise, you are solely responsible for the payment of any taxes and fees arising out of such transaction. You agree to indemnify and hold The Viral Challenge harmless from any claims by any taxing authority arising out of your purchase of Merchandise on or through the Service.
7.8 Refunds and Exchanges. ALL SALES OF MERCHANDISE FROM THE SERVICE (BUT NOT NECESSARILY FROM EXTERNAL SERVICES) ARE FINAL, and The Viral Challenge does not offer refunds for any purchased Merchandise. If the Merchandise you purchased is misprinted, damaged, or defective, then in order to be eligible to exchange the Merchandise, you must submit a claim to us by sending an email to [email protected] within four weeks from the date of receipt of the Merchandise. If you do not receive your purchased Merchandise and believe it was lost in transit, then in order to be eligible to receive replacement Merchandise, you must submit a claim to us by sending an email to [email protected] within four weeks of the estimated delivery date. The Viral Challenge is not obligated to provide you with any exchanges or replacement merchandise if you fail to comply with the timing requirements set forth in this Section 7.8.
7.9 Cancellation of Payments and Purchases. Payments and purchases may not be cancelled by the User, except as required by law. However, The Viral Challenge reserves the right to refuse or terminate any purchase or attempted purchase at any time in its sole discretion. You understand and agree that if you authorize a payment transaction with your credit card, debit card or other payment method, but your charge is rejected for any reason, there may be a hold on your use of that transaction amount for several days.
7.10 Disputed Charges. NOTWITHSTANDING ANY OTHER PROVISION OF THIS EULA, YOU AGREE TO SUBMIT ANY DISPUTES REGARDING ANY CHARGE TO YOUR ACCOUNT OR CREDIT CARDS FOR PURCHASES THROUGH THE SERVICE (BUT NOT ANY EXTERNAL SERVICES) IN WRITING TO The Viral Challenge WITHIN 60 DAYS OF SUCH CHARGE, OTHERWISE SUCH DISPUTE WILL BE WAIVED AND SUCH CHARGE WILL BE FINAL AND NOT SUBJECT TO CHALLENGE.
8. EXTERNAL SERVICES
The Service may contain links to or the ability to share information with third party websites and services (“External Services”), including through features that allow you to link your Account on The Viral Challenge with an account on an External Service, such as Facebook and Google. The Viral Challenge does not endorse any External Services or the content made available on such External Services. All External Services and any content thereon is developed and provided by others. You should contact the site administrator or webmaster for those External Services if you have any concerns regarding such content located on such External Services. The Viral Challenge is not responsible for the content of any External Services and does not make any representations regarding the content or accuracy of any materials on such External Services. You should take precautions when downloading files from all websites to protect your computer and mobile devices from viruses and other destructive programs. If you decide to access any External Services, purchase any content from External Services or subscribe to services offered by such External Service, then you do so at your own risk. You agree that The Viral Challenge will have no liability to you arising from your use, engagement, exposure to or interaction with any External Services.
9. TERM AND TERMINATION
9.1 Term. As between you and The Viral Challenge, the term of this EULA commences as of your first use of the Service and continues until the termination of this EULA by either you or The Viral Challenge.
9.2 Termination. You may terminate this EULA by sending written notification to The Viral Challenge at [email protected], deleting your Account and terminating all other uses of the Service. If you wish to delete any of your User Content from the Service, then you can ask The Viral Challenge to do so for you by contacting The Viral Challenge at [email protected]. The Viral Challenge will delete your User Content within 30 days of receipt of your request. Notwithstanding the preceding sentence, the revocation of any license grant from you to The Viral Challenge will not be effective until 60 days following The Viral Challenge’s receipt of such revocation notice; provided, however, that your license grant to The Viral Challenge for your User Content will be irrevocable with respect to backup copies made of your User Content in the ordinary course of business. The Viral Challenge reserves the right, in its sole discretion, to restrict, suspend or terminate this EULA and your access to all or any part of the Service at any time without prior notice or liability if you breach any provision of this EULA or violate the rights of any third party copyright owner. The Viral Challenge may further terminate this EULA immediately for any other reason with or without notice to you, using the email address associated with your account credentials. The Viral Challenge reserves the right to change, suspend or discontinue all or any part of the Service at any time without prior notice or liability.
9.3 Survival. Sections 1.3, 1.4, 1.5, 1.6, 1.7, 1.8, 1.9, 3.2, 3.3, 4.2, 4.3, 4.4, 5, 7.3, 7.5, 7.7, 7.8, 7.10, 8, 9, 10, 11, 12, 13, 14, 15.1, and all defined terms used therein will survive the termination of this EULA indefinitely.